Nicaragua Team

MANUEL ALEMAN

MANUEL ALEMAN

SALES MANAGER

After earning a degree in International Commerce and Legal Science from the University of Central America, Manuel began a career in marketing and sales for the Nicaraguan agricultural industry that has continued in his role at Supply Hope. As the Mercado Fresco Business Coach, Manuel plays a vital part in the success of our micro-franchise owners. He conveys love and hope to those who need it as he sees them transform from tears to smiles in a self-employment initiative.

ANA GARCIA

ANA GARCIA

FACILITY ASSISTANT

Ana, a mother of four and grandmother of two, is motivated by a job well done, which means she is always motivated around Supply Hope’s Managua office. She brings her heart to serve others to work every day as she ensures that our Managua office is in top shape and guests have what they need when they visit.

CLAUDIA LOPEZ

CLAUDIA LOPEZ

NICARAGUA PROGRAM DIRECTOR

Claudia loves creating sustainable solutions that help to transform people’s lives. As the Nicaragua Program Director, she gets that opportunity every day. Before joining the Supply Hope team, Claudia used her degree in Business Administration to oversee programs that promote business development services for female entrepreneurs. Her leadership in the Managua office has been critical to the success of Supply Hope’s programs in Nicaragua.

ANTONIO MEDRANO

ANTONIO MEDRANO

BODEGA COORDINATOR

Growing up in rural Nicaragua, Antonio learned the value of discipline and hard work at a young age. He brings his extensive experience in agriculture to ensure that all Mercado Fresco food preparation and packaging use high quality and hygiene standards. At the Supply Hope office, Antonio has served as the poster child for how to be a diligent worker.

Leana Lopez

Leana Lopez

PSYCHOLOGIST

Leana's experience working as a psychologist with youth from gangs in Nicaragua brings valuable insight to the Supply Hope team. Her primary goal has been to reintegrate the youth back into school, the work place and society as a whole. Her heart for children and her professional training are major assets when working with our store operators and their families. She is also able to provide practical living seminars addressing the needs of families holistically.

Ronald Romero

Ronald Romero

ROUTE ASSISTANT

Ronald is the newest member of our Supply Hope team. He previously worked as a car salesman at one the largest dealers in Nicaragua. His main goal as route assistant is to ensure micro-franchise owners have the resources they need to run their businesses, which in turn gives them the opportunity to improve their lives. His calm and thoughtful demeanor makes him a perfect fit to handle the various situations that arise on his delivery route shift. We are grateful to have Ronald on board.

Genesis Rivas

Genesis Rivas

DATA ENTRY ASSISTANT

Genesis has previous experience working as a gas station supervisor in a local chain. She was forced to quit this job sop that she could stay home and take care of her sick mother. She originally joined Supply Hope as a Mercado Fresco home-based store operator and showed great potential but was forced to close the store due to family issues in the home. She was later able to come back to work in the office operating our 'test store'. Since joining Supply Hope, Genesis has experienced much loss and much joy. She lost both her mother and her grandmother, but also gave birth to a beautiful baby boy that the Supply Hope family loves very much. Genesis is currently working as our data entry assistant and is helping with the Coaching Department following up on store sales and inventory. She has definitely become part of the Supply Hope family.

JULIO CESAR BARBA

JULIO CESAR BARBA

INVENTORY COORDINATOR

Before joining Supply Hope Julio Cesar was an assistant pharmacist, where he learned that good customer service starts with caring about customers. His positive personality makes him popular with our staff and micro-franchise operators. As coordinator of purchases and deliveries, he has an important role in making sure all our products meet high standards of quality

IVAN ALEMAN

IVAN ALEMAN

TRANSLATOR

Growing up both in Nicaragua and the United States, Ivan has strong command of Spanish and English. He makes his home now in Managua, where he is completing his college degree in accounting. In addition to his role as a translator, Ivan has many versatile skills to help our team.

ERICK HERNANDEZ

ERICK HERNANDEZ

ACCOUNTING MANAGER

Erick comes to Supply Hope with 10 years of experience in accounting and finance for both commercial companies and non-profits, making his skills a perfect fit for our social-business approach. He brings expertise in accounting processes, audits and tax laws. Erick plays an important role at Supply Hope implementing controls and our monitoring systems.

ALEJANDRA MACHADO

ALEJANDRA MACHADO

MARKETING MANAGER

True Entrepeneur, passionate to serve the community, with broad experience in managing brands, strategic communication, negotiation, team work and leadership. With more than 15 years in Marketing and Publicity and graduated from Universidad Americana (UAM) in Managua. Alejandra is a great addition to Supply Hope team, she develops the communication and marketing plan for Mercado Fresco project, product management by category (reviewing portafolio and negotiating with providers). Develops the image and brand for Mercado Fresco project, this includes brand display in the sales points and any communication channel. She also collaborates creating strategic alliances with other institutions to strengthens the network through training and store retention rate. She also does all the social media management related to Mercado Fresco.

VANESSA ARAGON CASAYA

VANESSA ARAGON CASAYA

TRAINING COORDINATOR

After a great work experience with sustainable Project with entrepeneurs from the rural sector, Vanessa joins the team with excitment to apply his knowledge and train our micro-franchise operators in nusiness management and personal development. Graduated in Business Administration, full of energy and young professional with a high commitment to work with social initiatives and her goal is to empower the stores operators through training.

GERTRUDIS BALTODANO

GERTRUDIS BALTODANO

SUPPORT MANAGER - RECRUTING MERCADO FRESCO

Gertrudis is a great addition to the team at Supply Hope, she has more than 10 years experience in logistics with Free Trade Zone companies, graduated in Programming and Psychology, besides many limitations in life she has been faithful to what God would do with her life and have led and built what she is today with 21 years as professional in different job positions (administrator, manager, assistant, etc). She also has been professor in multiple levels from pre-kinder to university. This is her first time working for a social organization, and she loves what she does because she sees an opportunity that could be given to her mom (single) to raise their 7 children and bring them out of poverty. From her position as support manager she leads the recruiting process, the training area and the psychology department.

GUILLERMO TENORIO

GUILLERMO TENORIO

OPERATION MANAGER

More than 10 years in professional experience, join the team in 2017 and he is an expert in warehouse management and efficiency improvement. Graduated in Business Administration and gain his experience in big international clothing companies and commodities warehouse. In the little time he has joined our team he has done major improvement in our warehouse. He is excited to be part of Supply Hope because he feels he is directly helping directly the people/ the community. Guillermo is a great team player, loves to coach people, he is objective oriented and self-demanding.

LEONARDO GUILLEN

LEONARDO GUILLEN

PURCHASES AND FOOD PROCESSING SUPERVISOR

Leonardo came into our team in 2017 and he is in charge of Mercado Fresco purchases and food processing after splitting this 2 areas out of Operations. Leo, as we call him, has more than 25 years of experience and he has vast experience in leadership, logistics, process factory and improving efficiency. Graduated in electric engineering, Leo has vision and goal to take food processing department up to processing factory for Mercado Fresco and specially for Fresco Expres stores. He is a self-demanding and moves fast, he is committed to the mission and to ensure success of Supply Hope programs.

JEANETH DAVILA

JEANETH DAVILA

PROJECT MANAGER FRESCO EXPRES

Jeaneth joined the team over one month ago, to lead Fresco Expres Project as her background in start ups for the bottom of the pyramid She is graduated in International Commerce and specialized in Marketing, with more than 10 years of experience in leading programs helping poor people to start their own business to find their way out of poverty. Jeaneth easily fit our team and add a new energy to our work, She is creative and passionate about everything she does, she is doer person and goes fast and beyond of the expectations. She loves find solutions to all problems and does not enjoy being stock in a problem.

U.S. Team

MADELINE ZEITLER

MADELINE ZEITLER

ACCOUNTING & FINANCE

Madeline has been a part of the vision of Supply Hope from its inception. Compelled by her love for helping the under-resourced, she is using her education from Northern Illinois and her business accounting experience to keep our finances in order.

JOHANNA BEACH

JOHANNA BEACH

COMMUNICATIONS & DEVELOPMENT

Johanna Beach started as a communications volunteer with Supply Hope as a recent graduate from Wake Forest University with a degree in Theatre and Entrepreneurship. As a storyteller, she is passionate about sharing the stories of our micro-franchisers in ways that inspire people and extend our reach. Johanna is part-time, assisting with communications and development.

MARY ANDERSON

MARY ANDERSON

RESEARCH & STRATEGY

Mary has over 25 years of expertise managing multimillion dollar brands and start-up ventures after earning her degree from Northwestern’s Kellogg School of Management. As a dedicated advocate for the poor, she has served as a key advisor and board member for several local and global non-profits, and now plays a vital role in developing the strategy for our micro-franchise operations.

BOARD OF DIRECTORS

CHAIRMAN SECRETARYBETH MEADOWS | Entrepenuer, Franchisor
SECRETARYBRENDA PICKETT | Basler Electric, Plant Manager
TREASURERTERRY MASSEY | Massey Resources, Venture Capitalist
BOARD MEMBERGARY GILMAN | Retired Army CWO
BOARD MEMBERMADELINE ZEITLER | Accounting – The Vacation Club
BOARD MEMBERCRAIG CASNVANT | Real Estate Investor

ADVISORS

DICK ANDERSONEXECUTIVE DIRECTOR – ORPHAN NETWORK
MARY ANDERSONCONSULTANT – STRATEGY AND DEVELOPMENT
CASEY BANKCORDCONSULTANT
WARREN BEACHINDEPENDENT INVESTOR
DEBORAH BURANDATTORNEY
MEGAN EISS – PROCTORCONSULTANT – ATTORNEY
FRENZ FERHERCONSULTANT – FRANCHISING
STEVEN HAMMONDPUBLIX CORPORATION – WAREHOUSE EFFICIENCY
CATHERINE HOKECEO/FOUNDER OF DEFY VENTURES
JESSICA JACKLEYFOUNDER OF KIVA
DAVID KOCHATTORNEY
GREG LERNIHANMIGMAR FOUNDATION, IMPACT INVESTING
JULIE MCBRIDESTAGE SIX – FRANCHISING
EDDY MORELEZCOUNTRY DIRECTOR – ORPHANNETWORK
AMINTA PEREZ – GOLDCONSULTANT – INTER-AMERICAN DEVELOPMENT BANK
DENNIS RIPLEYWATER4.ORG – OPPORTUNITY INTERNATIONAL
GARY SCHWAMMLEINRETIRED CEO OF WILLOWCREEK ASSOCIATION
DAVID SIMMSIMPACT FOUNDATION – OPPORTUNITY INTERNATIONAL
GREG STARBIRDCONSULTANT – HEALTHSTORE FOUNDATION
RICH VANDERSANDESMART STEWARDSHIP ADVISORS